There are three reasons a team member isn’t included on your regular payroll run:
- The employee’s info isn’t added to their profile.
- You pay the worker on a custom pay schedule.
- You’ve marked the person inactive.
The employee’s info isn’t added to their profile
Before you can pay a team member for the first time, make sure you’ve added the following into to their Workful profile:
- birth date
- Social Security Number
- tax withholding info
The worker is paid on a custom pay schedule
To pay a team member with a custom pay schedule, you’ll need to pay them by running off-cycle payroll.
You’ve marked the person inactive
You’ll need to mark anyone as “active” before issuing their final paycheck. Learn more about removing an employee from Workful.